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Management - Principles, Functions and Schools of though
Management : Concepts and Definitions
Classical Management Theory
Scientific Management
Levels of Management
Management Vs Administration
Difference Between Management and Administration
Principle of Management
           Division of Work
           Authority
           Discipline
          Unity of Command
          Unity of Direction
          Sub-ordination of Individual Interests to Organisation's Interests
          Remuneration
          Centralisation
          Scalar Chain
          Onder
          Equity
          Stability of Personalel Tenure
          Initiative
          Esprit de Corps/union its strength
Functions / Elements of Management
          Planning
          Organizing
          Staffing
          Directing 
          Coordinating
          Reporting
          Budgeting
Mayor Schools of Management Thought
         The Management Process School
         The Empirical School
         The Human Behavioural School
         The Social Systems School
        The Decision Theory School
        The Mathematical School
                                                                                                               

Management - Principles, Functions and Schools  of though                                                                   

  Management : Concepts and Definitions                                          

 Management is the process of achieving goals by working with and through people and other organizational resources. According to Henri Fayol, "to manage is to forecast and to plan, to organise, to command, to co-ordinate'. 

  Classical Management Theory                                                           

 Classical management theory consists of a group of similar ideas on the management of organisations that evolved in the late 19th century and early 20th century. The classical school is sometime called the traditional school of management among practitioners. This school, evolved as a result of the industrial  revolution, in response to the growth of large organizations and in contrast to the handicraft system that existed till then. Classical theorists recognized human emotions but felt that a logical and rational structuring of jobs and work could control human emotions. Henery feyol is considered as "father of classical management theory" .

Scientific Management                                                                         

 Frederick Winslow taylor is considered to the "father of scientific management." The principles of Scientific Management is a monograph published by Frederick Winslow Taylor in 1911. Scientific management is almost synonymous with the teachings and practices of Frederick W. Taylor scientific management is the name given to the principles and practices that grew out of the work of Taylor and his followers (Carl George Berth, Henry L. Gantt, Frank and Lillian Gilbreth, etc.) and that are characterised by concern for efficiency and systematisation in management. 

Levels of Management                                                                         

 The term "levels of management" refers to a line of demarcation between various managerial  positions in an organization. The number of levels in managements increases when the size of the business and work force increases and vice versa. The level of management  determines a chain of command, the amount of authority and status enjoyed by any managerial position. The level of management can be classified in three broad categories. 

 i. Top level "or" Administrative level :  It consists of board of directors, chief executive or managing director. The top management is the ultimate source of authority and it manages goals and policies for an enterprise. It devotes more time on planning  and coordination functions. 

 ii. Middle level "or" Executor level :  The branch managers and departmental managers constitute middle level. They are responsible to the top management for the functioning of their departiment. They devote more time to organizational and directional functions. In small organization, there is only one layer of middle level of management but in big enterprises there may be senior and junion middle level management. 

 iii. Law level/Operative level/Supervisory level :  Lower level is also knows as supervisory/ operative level of management. It consists of supervisors, foreman, section officers, superintendent etc. 


 Management Vs Administration                                                         

  Management  

Management is an act of managing people and their work to achieve a common goal by using the resources of the organization. It creates an environment under which the subordinates and his manager  can work together for the accomplishment of  group, objective. It is a group of people who use their talent and skills in running the comprehensive system of the organization. It is a function an activity, a discipline, a process and much more. 

   Administration   

The administration is defined as a systematic process of administering the management of a business organization, an educational institution for examples school, college, university, government office or any non profit making organization. The function of administration is the formation of policies, plans and procedures, setting up of objectives and goals,  implementing rules and regulations etc.


  Difference Between Management and Administration                     


          Management                                                                                  Administration

1. Management is an action of business and               1. Whereas administration is high level activity. functional level.

2. Whereas management is a system of managing     2. The administration is defined as an act of   of people and things within the organization.              administering the whole organization by a                                                                                                 group of people.

3. While management focuses on policy                     3. Policy formulation is performed the by  implementation.                                                        administration.

4. On the other hand, management focuses on          4. Administration focuses on making the best managing people and their work.                                possible utilization of the organization                                                                                                        resources.

5. Whereas the manager looks after the                    5. The administration is responsible for the  management of the organisation.                               administration of the orgamization.

6. Unlike management plays an executive             6. Administration, whose role is decisive in nature. role in the organization.

7. Functions of management are executive          7. Conversely, functions of administration include and governing.                                                           legislation and determination.

8. Management is all about plans and actions      8. Administration is concerned with framing                                                                                                 policies and setting objectives.

9. Conversely, the management can be seen in     9. Administration is found in government activities the profit making organization like business          and hospitals, clubs, military offices, religious,    enterprises.                                                                organization and all the non-profit making                                                                                                 enterprises.

10. Management makes decisions under the       10. While administration takes all the important      boundaries set by the administration.                      decisions of the organization.

11. On the other hand a group of persons, who  11. Administration represents of the owners of the  are employees of the organization is collectively                                                                                  known as management. 


Finally, it can be said that management and administration both are distinctive terms. You would have noticed; a manager performs both functional activities and administrative. Although the managers are working on the top level and are said to be the part of  administration while the managers working on the lower or middle level signifies management. So, we can determine that administration is above management. 


 Principle of Management                                                                    

 Henri Fayol was born in Istanbul in 1841. Fayol's '14 Principles' was one of the earliest theories of management to be created, and remains one of the most comprehensive. He's considered to be among the most influential contributors to the modern concept of management,  even though people don't refer to "The 14 Principles" often today. Fayol' is principles  of management are as follows. 

 1. Division of Work : 


Specialization allows workers and managers to acquire an ability, sureness and accuracy which will increase output. More and better work will be produced with the same effort. 

 2. Authority : 

This principle suggests the need for managers to have authority in onder to command subordinates to perform jobs while being accountable for their actions. The right to give orders and the power to exact obedience are the essense of authority. Its roots are in person and the position. It cannot be conceived of a part from responsibility. 

  3. Discipline :  

This Principle, advocates for clearly-defined rules and regulations aimed at achieving good employee discipline  and obedience. Discipline is composed of obedience, application, energy, behaviour and outward marks of respect between employers and employees. It is essential to any business. Without it no enterprise can prosper. It is what leaders make it. 

  4. Unity of Command :  

This principle states that employees should receive orders from and report directly to one boss only. For any action whats ever, an employee should receive orders from one superior only. One person, one boss. In no case is there adaptation  of a social organism to a duality of command. 

  5. Unity of Direction :  

This principle proposes that there should be only one plan, one objective, and one head for each of the plans. One head and one plan should lead a group of activities. It wing the same objective, one head, one plan. 

 6. Sub-ordination of Individual Interests to Organisation's Interests : 

The interest of one person or group in a business should not prevail over that of the organization. This means that organisation commit itself to the interest of the staff so that they can be more productive and committed to the objectives of the organisation. 

 7. Remuneration :  

The salary of every staff member must be justifiable. A supervisor should receive more pay than line staff. Thus, whosever management appoints to be supervisor takes more than the sub-ordinates by virtue of his or her responsibilities. It does not really matter whether a subordinate works harder and is more productive than the supervisor. 

 8. Centralisation :   

Principle suggests that decision-making should be centralised. This means that decisions making and dishing-out of onders should come from the top management (central) to the  middle management, where the decisions are converted into strategies and are interpreted for the line staff who execute them (decentralisation) 

 9. Scalar Chain :   

This principle is a product of the formal system of organisation. It is also known as the hierarchy principle. The chain formed by managers from the highest to the lowest is called a scalar chain or chain of command. Managers  are the links in the chain. They should communicate to and through the links. Links may be skipped or circumvented only when superiors approve and a real need exists to do so.  

 10. Onder :   

This principle is the simple advocacy of a place for everyone, and everyone in his on her place; a place for everything and every thing in its place. The objective of onder is to avoid loss and waste. 

  11. Equity :   

Henri Fayol suggested that managers should be fair to their staff. Kindliness and justice should be practised by persons in authority to extract the best that their subordinates have to give. 

 12. Stability of Personalel Tenure :   

The basis of this principle is the belief that such staff with a secured tenure will put back into the organisation the knowledge and experience  which they may have garnered in the course of working for the organisation. 

  13. Initiative :   

Allowing all personal to show their initiative in some way is a source of strength for the organization. Even though it may well involve a sacrifice of personal vanity on the part of many managers. A good manager must be one who can be creative to initiate new ideas and also be able to implement them. 

14. Esprit de Corps/union its strength :   

 "Esprit de Corps" is a French Phrase which meant enthusiasm and devotion among  a group of people. In unity there is strength. Managers have the duty to promote harmony and unity among their staff. Management must foster the morale of its employees.


  Functions / Elements of Management                                               

 Henry Fayol was the first among those who describe management activity as a distinct process. Here are various functions which consist the management process. They are planning, organising, actuating, and controlling.  

Luther Gulick the first director of the "American National Institute of Public Administration" has presented a classification  of management function which is broader than that given by fayol. 

 Luther Gulick and L. Urwick have coined an acronym for seven functions namely POSDCORB which stands for. 

 P - Planning

 0 - organising 

 S - staffing 

 D - Directing 

 C-O - Coordinating 

 R - Reporting 

 B - Budgeting 


 1. Planning :   

Planning is the process of determining  in advance what should be accomplished and how to  do it. In other words, it is an analytical process of establishing  goals, objectives and targets, assessing the future, premising, generating and evaluating alternatives, selecting programs, projected or courses, estimating resources; preparing the plan document with derivative plans and implementing the plan. 

 2. Organizing :   

Organising is the process of prescribing formal relationships among people and resources (i.e. personnel, raw materials, tools, capital, etc:) to accomplish the goals. 

 3. Staffing :   

Staffing is the formal process of ensuring that the organisation has qualified workers available at all levels to meet its short and long term objectives. 

 4. Directing :   

Directing is the managerial  functing concerned with the interpersonal aspect of managing by which sub-ordinates are led to understand and contribute efficiently to the attainment of enterprise objectives. 

 5. Coordinating :  

Coordinating is the process  of ensuring that persons who perform interdependent activities work togeter in a way that contributes to overall goal attainment. coordinating is the management  of interdependence in a work situation. 

 6. Reporting :  

Reporting serves the purpose of  keeping authorities and the public at large informed about the performance, achievements  and shortfalls for a specific period. 

7. Budgeting :  

Budgeting is a statement of planned allocation of resources expressed in financial or numerical terms. Budgeting includes financial planning, accounting and controlling. 


  Mayor Schools of Management Thought                                          

 The various approaches to the study of management  as propounded by specialists from different disciplines  have come to be called the schools of management thought, Koontz's has classified the management theories into the following six groups 

 1. The Management Process School :   

Henri Fayol is the futher of this school of thought. The other scholars associated with this school are J.D Mooray, A. C. Railay, Lyndall Urwick, Harold Koontz, McFarland. These scholars evolved certain principles having universal applicability.  These principles are equally applicable to all types of organizations, business government  or any other organization. This school considers management as a process of getting things done by people who operate in the organization. Management can best be studied in terms of process that it involves. The management process can be divided in five broad functions such as : planning, organizing, staffing, directing and controlling. It seeks to analyze the nature, purpose, structure and the underlying process of each of these functions. 

 2. The Empirical School :   

The empirical school of thought depends upon historical experience  and such a knowledge may not  be very useful under dynamic conditions and history does not exactly repeat itself. The past situation may not remain the same at persent. Moreover, if the study of experience is aimed at determining fundamentally  why something happened or did not happen, in many cases it is likely to be a useful and even a dangerous approach  to understand management. 

 3. The Human Behavioural School :  

Elton Mayo has been considered as the father of the human relations management. Which later became organizational behaviour. The other two important co-researchers of this school are F.J. Roethlisberger and William J. Dickson. They believed that organizations always involve interrelationships among members and that it is the managers role to see that relationships are as conflict free as possible, in order to accomplish the organization's objectives. They believed that the human aspects of business organisation had been largely ignored. They felt that satisfaction of psychological needs should be the primary concern of the management. 

  4. The Social Systems School :   

The social systems school is sociologically oriented and emphasizes group and individual behaviour in terms of cultural relationships and then looks at the ways in which these behavioural patterns interlock in a miniature social system. These aspects are covered under the behavioural school of neoclassical theory. This thought is closely linked to human behaviour school of though. In this approach, an organisation could be considered as a social system consisting of various groups of people. It is primarily  concerned with behaviour of people in groups. It thus tends to be based on sociology and social psychology rather than on individual  psychology. The founding father of this school of thought. Chester bernard viewed organisation as co-operative  system involving co-operation among a number of groups. If the groups do not co-operate in pursuit of achieving common objectives them the effectiveness of the organisation will be jeopardised. 

 5. The Decision Theory School :   

The decision theory school concentrates on logic and the rational process involved in decision making and believes that the more rational the decision is, the more efficient  and effective the organization will be. This school of thought is based on the belif that managers make decisions we should concentrate on decision making, whatever mangers do is the outcome of decisions made by them out of the alternatives available to them. 

  6. The Mathematical School :   

The mathematical approach does not differ much from the decision theory school and it is part of or even same as the management science.











                                                                     Notes                                                                









                                                                     Question                                                           

1. The concept of Management by Objectives was propounded by 
A. Drucker            B. Maslow 
C. Herzberg           D. Locke
Ans: 

2. Match the following : 
         List – I                                                                     List – II 
a. Means of improving operations and services          i. Preservation  
b. Preparation of to-do-list                                          ii. Standards  
c. Performance guidelines                                          iii. Time  management
d. Reinforce the spines of books                                 iv. Evaluation  
Codes: 
      a b c d 
A. iv iii ii i 
B. iv ii iii i 
C. ii iv iii i 
D. iii ii i iv
Ans: 

3. What are the three levels of management ? 
A. First, second and third                       B. Primary, secondary and tertiary 
C. Top, middle and operational              D. Top, middle and low
Ans: 

4. What is the main function of middle management? 
A. The planning of organisation 
B. Involving in routine operational work of the organisation 
C. To involve in planning as well as in routine operational work 
D. None of the above
Ans: 

5. Which of the following has its objective to get maximum output? 
A. Personal planning                      B. Management 
C. Industrial administration            D. Public administration
Ans: 

6. A small group of managers responsible for total management in the organisation is called 
A. low management                  B. scientific management 
C. top management                   D. operational management
Ans: 

7. Organisation is a group of individuals joined together to 
A. accomplish individual goals              B. accomplish some common objectives 
C. carry on assigned tasks                      D. help each other
Ans: 

8. Which level management is responsible for execution of activities, supervision and monitoring? 
A. Top                                  B. Middle 
C. Operational                      D. None of these
Ans: 

9. The catch word “POSDCORB” was adopted by 
A. Henery Fayol                    B. Luther Gulick 
C. F. W. Taylor                       D. J. W. Schulze
Ans: 

10.  The main aim of the Scientific Management is centred on 
A. organisational structure                           B. duties of senior staff 
C. motivation to staff                                   D. production, efficiency and precautions
Ans: 

11. The function of elements of management are planning, organizing, staffing, direction coordination, reporting and 
A. co-operating                      B. correcting 
C. budgeting                          D. none of these
Ans: 

12. Which of the following acronym represents the functional elements of scientific management? 
A. POSTCORD                         B. POSBCORB 
C. PODSCROB                         D. POSDCORB
Ans: 

13. Who propounded management theory of human relations? 
A. A. Moslo                    B. E. Mayo 
C. McGregor                   D. E. Herzberg
Ans: 

14. Management by objectives is the managerial behaviour that emphasizes on getting specific aims— who gave this definition of MBO? 
A. Luther Gullick                    B. Allen 
C. Handerson                           D. Henry Fayol
Ans: 

15. Organisational Chart show the structure of an organisation in the way 
A. vertical and linear                         B. horizontal and vertical 
C. horizontal and circular                  D. vertical and circular
Ans: 

16. Who coined the term POSDCORB? 
A. Henri Fayol                   B. Max Weber
C. Gulick and Urwick       D. Wilson and Tauber
Ans: 

17. Who is the propounder of industrial, social-psychological and human behaviour theories of management? 
A. E. Mayo                     B. E. Herzberg 
C. McGregor                  D. A. Moslo
Ans: 

18. ‘Quality Circles’ in organization is used in 
A. Personnel Estimation                   B. Personnel Evaluation 
C. Management Control                   D. Participative Management
Ans: 

19. What is the time period of scientific management? 
A. Before 1960                          B. 1880-1917 
C. 1917-1950                             D. After 1950
Ans: 

20. Henry Fayol is concerned with which school of thoughts? 
A. Classical                            B. Decision 
C. Social system                     D. Human relations
Ans: 

21. McGregor is concerned with which school of thoughts of management? 
A. Human behaviour                       B. Classical 
C. Scientific management                D. Human relations
Ans: 

22. Match the following: 
        List A                                             List B 
1. Scientific Management             A. Espritde crops  
2. Unity of  command                   B. Peter Drucker  
3. Management by objectives       C. Factor or  planning 
4. Forecasting                                D. Production, efficiency and prevention of waste                        
                                                       E. budgeting 
A. 1 (A), 2 (e), 3 (D), 4 (B) 
B. 1 (C), 2 (B), 3 (A), 4 (D) 
C. 1 (D), 2 (A), 3 (B), 4 (C) 
D. 1 (e), 2 (D), 3 (C), 4 (A)
Ans: 

23. ‘Scalar Chain’ shows 
A. Authority Structure                          B. Scale of Performance of Staff 
C. Chain for locating racks                  D. A link in the chain
Ans: 

24. The premier institution for prescribing standards in India is 
A. Institution of Indian Standards                       B. University Grants Commission 
C. Indian Standards Information Centre             D. Bureau of Indian Standards
Ans: 

25. What is the focus of planning? 
A. Organisation               B. Decision making 
C. Administration            D. Coordination
Ans: 

26. What are the guidelines for planning of a library system? 
A. BIS standard                                B. Five laws of library science 
C. Law of interpretation                   D. Principle of osmosis
Ans: 

27.  Scaler chain shows 
A. Authority structure                       B. Scale of performance of staff 
C. Chain for locating racks               D.A link in the chain
Ans: 

28. What do you know about span of Control? 
A. The number of activities that a manager can effectively manage 
B. Strict control over the staff by the manager 
C. Various types of controlling the organisation 
D. The area of the organisation to be controlled
Ans: 

29. Who propounded 10 principles of organization? 
A. Gulick                    B. Heart 
C. Sprit                       D. Brain
Ans: 

30. Transformation of traditional libraries to hybrid / digital libraries is 
A. Crisis Management              B. Re-engineering 
C. Change Management           D. Project Management
Ans: .

31. Who amongst the following considered organisation as a machine? 
A. Wilson and Tauber           B. Luther Gullick 
C. Henry Fayol                     D. Anderson
Ans: 

32. What is called the graphic presentation of the organisational structure? 
A. Organisation               B. Organisation chart 
C. Graphic chart              D. Flow chart
Ans: 

33. What does the two letters CO represent in the acronym POSDCORB? 
A. Cooperation             B. Coordination 
C. Corporation             D. Com m unication
Ans: 

34. How many principles are there for designing organisational structure? 
A. 10                     B. 7 
C. 9                       D. 8
Ans: 

35. If management is the spirit of the organisation, then what is organisation of the library? 
A. Head                  B. Heart 
C. Spirit                  D. Brain
Ans: 

36. Which one is the most simple and oldest organisational structure? 
A. Line organisation                   B. Line and staff organisation 
C. Departmentation                    D. Operational organisation
Ans: 

37. The principle of Scaler Chain represents which hierarchical order of the staff? 
A. Left to right order           B. Top to bottom order 
C. Right to left order           D. Bottom to top order
Ans: 

38. What is called that element of management which deals with analysing the activities and programmes of libraries to design organisation structure? 
A. Direction                    B. Planning 
C. Organisation               D. Staffing
Ans: 

39. Whether library is a system. 
A. Yes, it has its sections as the system has          B. Library is separate from a system 
C. Quite impossible                                               D. No, it can not be a system
Ans: 

40. The system is a set of some units which have 
A. no relation                                   B. some interrelations 
C. no organisation in them               D. no attraction between them
Ans:

41. Which of the following is false about a system? 
A. It is a set of components                      B. It also interacts with its environment 
C. It is influenced by environment           D. It is operational by the environment
Ans: 

42. Conceptual skill is related to the 
A. supervisory managers               B. top managers 
C. middle managers                       D. all the above
Ans: 

43. What is essential for smooth running of a system? 
A. The change should be done in the staff of the system 
B. The study about the system should be done at time to time 
C. The change should be done in the aims of the system 
D. The stability should be established in function of the system
Ans: 

44. Main criticism on classical and scientific schools of management is that they 
A. neglect individual personality 
B. do not consider intra-organisational conflicts 
C. emphasize the formal aspects of organisation 
D. all the above
Ans: 

45. The term scientific management was coined by 
A. Louis Brandeis            B. Luthans 
C. Taylor                          D. Mayo
Ans: 

46. To coordinate the activities of an organisation and direct them towards previously established objectives’ this is the purpose of 
A. motivation           B. directing 
C. planning              D. none of the above
Ans: 

47. “Management by objectives” is introduced by 
A. R. N. Anthony                  B. Peter Drucker 
C. Koontz                             D..Lutehr Gullick
Ans: 

48. What are the steps involved in the recruitment process for the libraries? 
A. Planning of recruitment                      B. Induction of selected candidates into the library 
C. Selecting candidates for the posts       D. All the above
Ans: 

49. The advocates of system theory are Chester Barnard, George Humans, Philip Selznica and 
A. Abraham Maslow                 B. McGregor 
C. Herbert Simon                      D. None of these
Ans: 

50. Who developed the Path-Goal theory of leadership? 
A. Lincert                         B. Robert House 
C. Alexender                    D. Fiedler
Ans: 

51. What is essential to have for a manager of an organisation to be successful in management? 
A. Management                B. Power 
C. Efficiency                     D. Authority
Ans: 

52. Which one of the following is not the principle of Delegation of Authority? 
A. Assignment of duties in terms of result expected        B. Parity of authority and irresponsibility 
C. Clarification of limits of authority                               D. Solutioness of accountability
Ans: 

53. What is called the managerial practice of getting things done through others by sharing authority with them? 
A. Delegation of power                B. Delegation of work 
C. Delegation of authority           D. Delegation of service
Ans: 

54. The Delegation of Authority may also be called as 
A. delegation of power             B. delegation of responsibility 
C. delegation of duties              D. delegation of services
Ans; 

55. What is not correct about authority? 
A. It is an important managerial practice of getting things done 
B. It implies the existence of responsibility 
C. It is the right or power conferred on an individual 
D. All the above
Ans: 

56. Which of the following skills a librarian should have? 
A. Analytical and planning skills             B. Planning and organisation skills 
C. Organisation and control skills            D. All the above
Ans: 

57. Which of the following are informed about authorities by the annual report of the libraries? 
A. Failures                                            B. Activities and Achievements 
C. Factors responsible to above           D. All the above
Ans: 

58. Match the following 
             List-I                             List-II 
a. Principles of (i) F. W. Taylor Management 
b. Functions of (ii) Abraham Management Maslow 
c. Theory of (iii) Luther Gullick Hierarchy of needs
d. System School (iv) Henry Fayol of Management 
Codes : 
     (a) (b) (c) (d) 
A. (i) (iii) (iv) (ii) 
B. (iii) (ii) (i) (iv) 
C. (iv) (iii) (ii) (i) 
D. (ii) (i) (iv) (iii) 
Ans: 

59. Match the following : 
           List - I                                 List - II 
a. Father of Scientific         i. Henry Fayol Management 
b. Father of                         ii. Elton Mayo Administration 
c. Father of Human            iii. F. Hertzberg Relations School 
d. Father of Corporate       iv. F.W. Taylor Strategy
Codes : 
    (a) (b) (c) (d) 
A. (iv) (ii) (i) (iii) 
B. (iv) (i) (ii) (iii) 
C. (iii) (iv) (ii) (i) 
D. (ii) (iii) (iv) (i)
Ans: 

60. Match the following : 
           List I                      List II 
a. Henry Fayol        i. Hierarchy Needs 
b. F.W. Taylor         ii. Theory X and Theory Y 
c. Abraham             iii. Classical Maslow Theory 
d. Douglas              iv. Scientific McGregor Management 
Codes : 
     (a) (b) (c) (d) 
A) (iii) (iv) (i) (ii) 
B) (i) (ii) (iii) (iv) 
C) (iv) (iii) (ii) (i) 
D) (i) (iv) (iii) (ii)
Ans: 

61. Match the following : 
            List-I                                 List-II 
a. Transaction Processing        i. Lower Level  Managers 
b. Operational control              ii. Clerical Staff  
c. Management control           iii. Top Level  Managers 
d. Strategic Planning               iv. Middle Level  Managers
Codes : 
      (a) (b) (c) (d) 
A. (iii) (ii) (iv) (i) 
B. (ii) (i) (iv) (iii) 
C. (iv) (ii) (iii) (i) 
D. (i) (ii) (iv) (iii) 
Ans:

62. Which of the following are Schools of Management thought? 
i. Scientific Management School 
ii. Human Behavioural School 
iii. Classical School 
iv. School of Authority
Codes : 
A. (ii) and (iv) are correct 
B. (i), (ii) and (iv) are correct 
C. (iii) and (iv) are correct 
D. (i), (ii) and (iii) are correct
Ans: 

63. The basic characteristics of a system are 
i. Interrelated components 
ii. Independent and can stand alone 
iii. Arranged in hierarchical order 
iv. Inputs, processes, outputs & feed back 
Codes : 
A. (i), (ii), (iii) are correct 
B. (i), (ii), (iv) are correct 
C. (ii), (iii), (iv) are correct 
D. (i), (iii), (iv) are correct
Ans: 

64. What is called that activity of identifying and specifying the goals, and alternative courses of action for accomplishing the mission of the library? 
A. Comprehensive planning                B. Planning 
C. Management                                    D. Administration
Ans: 

65. The components in delegation of authority are :
1. Authority                            2. Leadership 
3. Responsibility                    4. Accountability 
A. 1, 2 and 3 are correct 
B. 2, 3 and 4 are correct 
C. 1, 3 and 4 are correct 
D. 1, 2 and 4 are correct
Ans: 

66. Arrange the contributors in management in the proper chronological order: 
i. Peter Drucker                   ii. Henry Gantt
iii. Ishikawa                      iv. Juran 
Code: 
 (i) (ii) (iii) (iv) 
A. Peter Drucker, Henry Gantt, Juran, Ishikawa 
B. Henry Gantt, Peter Drucker, Juran, Ishikawa 
C. Henry Gantt, Juran, Ishikawa, Peter Drucker, 
D. Ishikawa, Henry Gantt, Juran, Peter Drucker
Ans: 

67. Match the following 
          List- I                               List- II 
a. Management Service          i. Fission  
b. Biophysics                        ii. Distillation 
c. Gandhiana                         iii. Agglomeration 
d. Life Sciences                    iv. Clustering  
                                               v. Fusion 
Code : 
      (a) (b) (c) (d) 
A. (ii) (v) (iv) (iii) 
B. (ii) (iv) (i) (iii) 
C. (iv) (v) (ii) (i) 
D. (iii) (v) (i) (ii)
Ans: 

68. POSDCORB coined by 
A. Fayol                 B. Maslow 
C. Gulic                 D. Ranganathan
Ans: 

69. System school of Management is based on the contribution of 
A. Taylor                B. Gilberts 
C. Fayol                 D. Urwick
Ans: 

70. Arrange the following management developments chronologically 
i. Synthesis Period           ii. Scientific Period 
iii. Human Relation          iv. Pre-Scientific Period 
Codes : 
A. (iii), (i), (ii), (iv) 
B. (iv), (ii), (iii), (i) 
C. (i), (iv), (ii), (iii) 
D. (ii), (i), (iv), (iii)
Ans: 

71. Arrange the contributors in management in the proper chronological order: 
i. Peter Drucker                ii. Henry Gantt 
iii. Ishikawa                     iv. Juran 
Code: 
A. (i), (ii), (iii), (iv) 
B. (ii), (i), (iv) (iii) 
C. (ii), (iv), (i) (iii) 
D. (iii), (ii), (iv) (i)
Ans: 

72. Match the following 
           List-I                                   List-II 
a. Planning                       i. Delegation of authority 
b. Staffing                        ii. Audit 
c. Control                        iii. Promotion 
d. Organising                   iv. Resource management 
Codes : 
    (a) (b) (c) (d) 
A. (i) (ii) (iii) (iv) 
B. (ii) (iv) (i) (iii) 
C. (iii) (i) (ii) (iv) 
D. (iv) (iii) (ii) (i)
Ans: 

73. Match the following 
            List-I                                          List-II 
a. Scientific Management             i. Esprit de crops  
b. Unity of Command                  ii. Peter Drucker  
c. Management by Objectives      iii. Factor of Planning  
d. Forecasting                               iv. Efficiency and Waste Prevention 
Code: 
    (a) (b) (c) (d) 
A. (iv) (i) (ii) (iii) 
B. (i) (ii) (iii) (iv) 
C. (ii) (iii) (i) (iv) 
D. (iii) (i) (iv) (ii)
Ans: 

74.